Communication Skills
WHAT THE GP TRAINERS SAID:
“A potentially life-changing session. This was an informal and unthreatening setting. Whilst always practical and interactive learning, it felt ‘safe’ at all times. The resource pack contained a wealth of information which is transferable to practice. I felt there was a sustained “buzz” throughout the day”. Dr David Rogers Portsmouth GP, trainer and VTS Programme director.
“You took things down to simple and essential starting points so well, making them fun and clear. Your enthusiasm and clarity were great to experience: I have not thought about these essentials for a long time. I enjoyed watching the doctors learn about listening, open questioning and encouraging stories. Fantastic day. I am sure that we all learnt lots, opened doors and took lots away with us”. Dr William Bowditch, Programme Director, Dorset GP vocational training scheme, Bournemouth University.
“The group were able to look at communication outside the clutter of the work context. Individuals could try different techniques and see others doing the same. They could see things being demonstrated that are taken for granted, Individuals began to understand how they use their voice and what vocal qualities they may need to work on and change.
The group learnt from facilitators who are trained with specific skills to a high level. The group was given a set of skills which they could practice and take away with them. The facilitators encouraged the group to bridge the gap between where they are now and where they need to be in terms of their communication skills. The feedback from the group was excellent”. Dr Martin Essigmann GPVTS Programme Director – Salisbury NHS Trust
WHAT THE GP TRAINEES SAID:
“This course helped me to modify and pick up body language issues, I will be recommending it strongly to my colleagues” Reza Shams – GP Trainee
“The format was a lot of fun! This was a great day which I thoroughly recommend. I learnt the importance of ‘image’ in interactions with patients.” Domnita Seagu – GP Trainee
“This was a very well-organised day which improved my communication skills especially eye contact, gesture and voice tone, well done, keep up the good work!” Samia Morsy – GP Trainee
“This helped across the board with entire communication, consultation skills, body language, team-work and dealing with different and difficult scenarios. Most helpfully, we learnt with fun! Definitely recommending this to my colleagues“ Fariah Kayani – GP Trainee
“I loved the day – all the exercises were useful – and not intimidating. We learnt from each other and you both made the workshops fun. Thanks for a lovely day.” Sarah Cocoran – GP Trainee